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Shop Policies

Terms & Conditions is the website of the business, Ecological Yoga Mats of Caeronnen, Cwrtnewydd, Llanybydder SA40 9YE, Wales, UK. These Terms & Conditions will apply between you and Ecological Yoga Mats when you purchase anything from the website. These terms & conditions do not affect the rights you may have under any relevant statutory law.

1. Terms of Use

These terms and conditions apply to the use of the Eco Yoga Mats website. By placing an order with us, you are agreeing to these Terms & Conditions. Our Terms & Conditions are subject to change at any time and without notice, and it is your responsibility to check these Terms & Conditions before ordering from our website. If you do not agree with our Terms & Conditions, you should not use or access this website. Your use of our website constitutes your agreement to follow and be bound by these Terms & Conditions.

You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.

2. Shipping

For UK shipping we offer standard and priority shipping.  For orders placed before 11am on a working day, despatch will be same day.  For orders placed after 11am on a working day, despatch will be the following day.  Goods sent by standard shipping will be despatched to the address provided in your order to arrive within 3-5 working days.   Goods sent by priority shipping will be despatched to the address provided in your order to arrive within 1-2 working days.  The stated delivery period within which you will receive your order is approximate. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.  We currently offer shipping to some countries outside the UK upon request. Where shipping is outside of the UK, all local taxes and charges are the for the customer's account and will not be paid by Ecological Yoga Mats.

3. Returns

If you find that any product is faulty or you wish to return an item, please contact us to make arrangements by email or use the contact form on our website.  All returns must be arranged by the customer within 14 days of receiving the goods. A full refund shall be made for any goods returned in brand new condition. The customer shall meet the cost of returning any product.  Any products that have been provided with client logos etched or otherwise printed on the product cannot be returned. 

4. Privacy

Your privacy is important both to you and to us. Please view our Privacy Policy below to see how your information is handled when you register for and use our services.

5. Payment Terms
Payment is required in full prior to despatch of goods.  Where client logos or bespoke designs are required on products, production will not commence until full payment has been received.
6. Liabilities
We do not guarantee, represent , or warrant that your use of our service will be uninterrupted, timely, secure, or error -free. We do not warrant the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of , or the inability to use the service is at your sole risk. Further, in no case shall Ecological Yoga Mats or its officers, directors, employees, or associates be liable for any claim or consequential damages of any kind as a result of using any service or product on our website.
7. Product Descriptions
Merchandise available for sale may change without notice.  All information relating to the products for sale is listed on each individual product description. We aim to keep all the information up to date and current, but we are unable to warrant that all information is accurate. If any errors do occur, they are unintentional, and we reserve the right to correct errors and update product information at any time. We reserve the right to change prices of the products at any time.  We reserve the right to withdraw special offers or coupons at any time.   Any special offers or vouchers provided cannot be used in conjunction with another voucher or special offer.
8.  Cancellation Policies
These Terms of Service are effective until terminated by either you or us. You may terminate these Terms of Service at anytime by notifying us that you no longer wish to use our Services, or when you cease using our website.

9.  Cookies Policy

Cookies are small text files that are stored within your internet browser by the websites that you visit. Ecological Yoga Mats, like most websites, places cookies on your device to understand more about your visit and help us to improve your experience.

Cookies are used for functionality including keeping track of the items in your shopping bags, learning about how you arrived at our website and to store preferences so you don't have to enter them each time you visit. Carefully selected 3rd parties may also use cookies on the Ecological Yoga Mats website to provide you with their services, this might include understanding your location or providing us with analytics to improve how we present our website.

Essential Cookies These are cookies that our website needs to function and if they are not accepted by you means parts of the site will not be usable. For example: essential cookies are used to store the items that are in your shopping bag, to determine when you are signed in, and to populate recently viewed products.

Third Party Cookies We use carefully selected third parties who set cookies during your visit to our website. These organisations provide us with information on how you use our website. They may also use cookies to promote our products and offers to you on other websites based on your activity at Ecological Yoga Mats. Some of our partners will also use your location to provide relevant messaging.

Analytics Cookies We use software tools that allow us to understand and then improve, how customers interact with our website - known as website analytics. Analytics cookies allow us to understand things like how many visitors there have been to the website, how many times they visit and what pages have been viewed. Although analytics cookies allow us to gather specific information the data is anonymous and does not provide details such as name or address.

Third Parties Cookies Some cookies may be set by third parties when you visit Ecological Yoga Mats online. These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programmes and other third parties. These cookies are controlled by the third parties, so please check the third-party websites for more information about these cookies and how to manage them. These third-party cookies do not collect personal data from which the third party would be able to identify individual customers.

If you 'share' Ecological Yoga Mats content with friends through social networks – such as Facebook, Google and Pinterest - you may be sent cookies from these third-party websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.  These social networks might include Facebook, Pinterest, Instagram, YouTube, Google+ and other social networking sites.

By continuing to use this website, you are agreeing to Ecological Yoga Mats placing cookies on your computer or mobile device as set forth in this policy. If you do not wish to accept cookies in connection with your use of this Site, you must stop using the Site.

You can accept, reject, or remove cookies by adjusting your browser settings. You can adjust your browser settings by using the “options” or “preferences” menu of your browser. Please refer to the “help” function of your internet browser for more details on how to adjust your browser settings. Please note that if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of the Site.

10.  Privacy Policy

Ecological Yoga Mats is committed to protecting and respecting your privacy. It is your information, and we respect that. Our Privacy Policy gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. This Policy also sets out your right to request that we delete, update, transfer or provide you with access to your personal information.

We promise to safeguard your privacy and personal information, always. We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information.  We do use third parties to deliver our service to you and collect your feedback and this includes but may not be limited to Trustpilot and Quickbooks.  

We may collect and process the following data about you:  

  • Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our newsletter, or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Eco Yoga Mats and when you report a problem with our website.

  • If you contact us, we may keep a record of that correspondence.

  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • Details of transactions you carry out through our site and of the fulfilment of your orders.

  • Details of your visits to our site and the resources that you access.

We may collect information about your computer, including, without limitation, where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.

  • To store information about your preferences, and so allow us to customise our site according to your individual interests.

  • To speed up your searches.

  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you will be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Please note that our advertisers may also use cookies, over which we have no control.

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

  • To carry out our obligations arising from any contracts entered between you and us.

  • To allow you to participate in interactive features of our service when you choose to do so.

  • To notify you about changes to our service.

We may also use your data, to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone, if you allow us to do so. If you are an existing customer, we will only contact you with information about goods and services like those which were the subject of a previous sale to you.

We’ll store your information for as long as you have your Ecological Yoga Mats account, or as long as is needed to be able to provide our services to you, or, in the case of any contact you may have with our company, for as long as is necessary to provide support-related reporting and trend analysis only.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account, or it is no longer needed to provide the services to you.

Your personal data is protected by legal rights, which include your rights to be informed about how your personal information is being used; to access the personal information we hold about you; request the correction of inaccurate personal information we hold about you and the right to request that we delete your data, or stop processing it or collecting it, in some circumstances. If you want to exercise your rights or have a complaint, or just have questions, please contact us at   

You have the right to access information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We encourage you to review this Privacy Policy periodically to be informed of how we use your personal information. 

Please contact us if you would like any more information.   You can get in touch with us using the contact details below.


Eco Yoga Mats

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